WITHDRAWAL

Consumers are entitled to a right of revocation in accordance with the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity.

Right of Withdrawal

You have the right to revoke this contractual order without stating reasons within a fourteen-day period. The revocation period begins on the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal you must inform us
uccellino | Ulrike Plüschau
Melkerstieg 6 | 2259 Hamburg
Fax: +49 40 819764 60 | email: info@uccellino.de
with a clear statement (e.g. a letter sent by post, fax or an e-mail) about your decision to cancel your contract.

You may use the attached sample revocation form for this purpose, but this is not obligatory.
The timely dispatch of the cancellation shall be deemed sufficient for compliance with the withdrawal deadline.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods immediately and in any case within 14 days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.  

You shall bear the direct costs of returning the goods. In the event of a return, we will also not reimburse the forwarding fee.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion of the right of Withdrawal

The right of revocation does not apply to contracts for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Sample cancellation form

If you want to cancel the contract, please fill in the sample form and send it back to us by fax, email or post.