DAMAGE

Damage with transport

If your order arrives damaged, please report it within 6 days of receipt. Claims for damages cannot be made after 6 days. Therefore please send us several meaningful photos of the product damage and also of the packaging.

Kindly send to the E-mail service@uccellino.de, so that we can take over the handling of the transport insurance for you.

Please note your order number and contact information in your message. We will make every effort to send you a replacement product. Damaged items cannot be returned for a refund.

If the damage is already visible when the goods are handed over, refuse to accept them.